Tiko vs. ServiceTitan
Tiko vs. ServiceTitan.
ServiceTitan is a powerful enterprise-grade field-service platform. If you have an ops team, dispatchers, and a fleet manager, it's a great fit. If you ARE the ops team, you're paying for software you'll never use.
Tiko
Recommended for small shops$29.99/mo
Owner included · Add seats at $14.99 · 3-day free trial
ServiceTitan
$300+/mo
Mid-market platform. Often $500–$1k+/mo with annual contracts.
Side by side
How they actually stack up.
| Feature | Tiko | ServiceTitan |
|---|---|---|
| Starting price | $29.99/mo | $300+/mo, often $500–$1k+ |
| Setup & training | Sign up, start chatting | Multi-week onboarding required |
| Built specifically for | HVAC owner-operators (1–10) | Mid-market & enterprise field service |
| AI assistant | Plain-English chat | AI features for big workflows |
| Estimates | Drafted by chat in seconds | Form-based, deep workflows |
| Customer signatures | Phone-based | Yes |
| Auto-convert estimate → invoice | Built in | Built in |
| Online payments | Stripe Connect — money goes to you | ServiceTitan Payments |
| Customer portal | Branded, no install | Branded portal |
| Dispatch, fleet, marketing automation | Not included | All built in |
| Long-term contract | Cancel anytime | Annual common |
The honest take
Pick the right tool for your shop.
We're not for everybody. ServiceTitan isn't either. Here's how to tell which one fits.
Pick ServiceTitan if…
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You're 20+ employees.
Real ops team, real dispatcher, real call center. ServiceTitan was built for you.
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You run paid marketing campaigns.
Lead-tracking, attribution, marketing automation — all built into the platform.
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You have a fleet to manage.
GPS, route optimization, vehicle assignment for a fleet of trucks.
Pick Tiko if…
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You ARE the ops team.
Owner on the truck. Spouse or office help in the back. ServiceTitan is overkill — Tiko fits your reality.
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You don't have weeks for onboarding.
Tiko: sign up, chat with the AI, draft your first estimate in 5 minutes.
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$300+/mo doesn't make sense.
$29.99/mo gets you the back office. Spend the rest of the budget on tools and ad spend.
“Our customers sign estimates on their phone and pay the invoice the same day. We used to wait weeks chasing payments. Tiko cut our payment cycle down to almost nothing.”
Dee Diaz— Owner-Operator
HVAC Shop · Miami, FL · $3M/year · 4-person crew
See if Tiko's a fit.
Three days, free.
Card required, not charged until day 4. Cancel any time.
No phone calls. No demos required.